Microsoft Copilot

by Microsoft

AI assistant woven into Microsoft 365, web, Windows, and mobile

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About

Microsoft Copilot is Microsoft’s cross‑platform AI assistant that brings large language models from OpenAI together with Microsoft’s own models and your data to help you work, create, and search more efficiently across devices. In its free form at copilot.microsoft.com and in the Copilot mobile apps, it behaves like a general‑purpose AI chatbot that can answer questions, generate text, create images, and browse the web while respecting Microsoft account sign‑in and safety systems. This free tier is aimed at consumers and casual use, and it can also be used inside Edge and Windows as a side panel assistant. For individuals and small businesses who need deeper integration with their personal productivity stack, Microsoft offers Copilot Pro. Copilot Pro adds higher‑priority access to advanced models, faster performance, and integration with desktop and web versions of Word, Excel, PowerPoint, Outlook, and OneNote for eligible Microsoft 365 Personal and Family subscribers. With Copilot Pro, users can draft and rewrite documents, generate presentations from outlines, create images, and analyze spreadsheets directly within the apps they already use, while keeping content within their Microsoft account environment. For organizations, Microsoft 365 Copilot (sometimes branded as Copilot for Microsoft 365) is a paid add‑on that sits on top of qualifying Microsoft 365 plans such as Microsoft 365 E3/E5 and Business Standard/Business Premium. It weaves Copilot into Outlook, Teams, Word, Excel, PowerPoint, Loop, and other Microsoft 365 services, using Microsoft Graph to ground responses in a tenant’s documents, emails, chats, meetings, and other work data while inheriting existing security, privacy, identity, and compliance controls. This lets employees summarize meetings, generate status updates from project artifacts, draft communications from internal documents, and query their organizational knowledge base in natural language. Beyond the core assistant, Microsoft Copilot also encompasses specialized offerings like Copilot Studio, which enables IT and business users to build, customize, and manage AI agents and workflows connected to line‑of‑business data. Together, these components form a broad Copilot ecosystem: a free web assistant for general use, Pro and Microsoft 365 Copilot offerings for individuals and enterprises, and tooling such as Copilot Studio for building bespoke AI solutions. What makes Microsoft Copilot distinctive is its deep, native integration into Microsoft 365 and Windows, tenant‑aware grounding via Microsoft Graph, and a security and compliance posture aligned with Microsoft’s enterprise cloud stack.

What you can do with it

  • Draft and rewrite professional emails, reports, and presentations directly in Outlook, Word, and PowerPoint
  • Summarize Teams meetings, email threads, and long documents into concise action lists and briefs
  • Analyze Excel workbooks with natural language prompts to create formulas, pivot summaries, and charts
  • Generate marketing copy, blog posts, and on‑brand images for campaigns and social media
  • Build custom AI agents in Copilot Studio that answer employee questions from SharePoint and other business data

Pricing

Free — $0, web and mobile chat, basic features
Microsoft Copilot Pro — $20/mo, priority access to advanced models, integration with Microsoft 365 Personal/Family apps (eligible plans required)
Microsoft 365 Copilot / Copilot for Microsoft 365 — $30/user/mo add-on to qualifying Microsoft 365 business and enterprise plans, Copilot inside core M365 apps grounded in tenant data
Copilot Studio — $30/user/mo, build and manage custom AI agents and workflows (plus Azure/consumption-based costs in some scenarios)

How to access

Use Copilot on the web at copilot.microsoft.com, in the Edge and Windows sidebars, and through iOS/Android Copilot apps with a personal Microsoft account. With Copilot Pro, access extended capabilities in Microsoft 365 Personal/Family desktop and web apps after subscribing and signing in. With Copilot for Microsoft 365, licensed users sign in with their work or school Azure AD/Entra ID account to use Copilot inside Outlook, Teams, Word, Excel, PowerPoint, and other Microsoft 365 apps. Organizations manage access and integrations via the Microsoft 365 admin center, Entra ID, and, for custom agents, Copilot Studio and related Power Platform tools.

Access via web at copilot.microsoft.com with a Microsoft account, or through Microsoft 365 apps (Word, Excel, PowerPoint, Outlook, Teams) on desktop, web, and mobile when licensed. Free consumer Copilot uses personal Microsoft accounts; Pro and Microsoft 365 Copilot require paid subscriptions tied to Microsoft 365 or Copilot Pro. Sign-in is via Microsoft account or Azure AD/Entra ID SSO; no waitlist, open signup for individuals and standard commercial licensing for organizations.

Tips for getting the best results

Start by defining whether you are using free Copilot, Copilot Pro, or Copilot for Microsoft 365; this determines which data Copilot can see and which apps it integrates with. In all tiers, write prompts that clearly specify the role, goal, and audience (for example, “Act as a project manager; summarize these meeting notes into three stakeholder‑ready bullets”). In Microsoft 365 apps, use the Copilot button or side panel to invoke it on the current document, email thread, meeting transcript, or spreadsheet, and iterate by using follow‑up prompts like “shorten,” “make more formal,” or “add an action list.” For data‑heavy tasks in Excel or organizational knowledge queries in Teams and Outlook, reference file names, meeting titles, or SharePoint locations so Copilot can better locate and ground responses in the right items. When working with Copilot Studio, start from templates, connect to data sources (Dataverse, SharePoint, internal APIs), then test agents in a sandbox before rolling them out to users, paying attention to security roles and data loss prevention policies.

Known limitations

Capabilities and access differ significantly between the free web tier, Copilot Pro, and Copilot for Microsoft 365, which can confuse users expecting enterprise data access from the free product. For Microsoft 365 Copilot, a qualifying base license is required and Copilot is priced as an add‑on, which can substantially increase per‑user costs for organizations. Copilot’s responses can still be inaccurate, incomplete, or outdated, so human review is required, especially for legal, financial, or compliance‑sensitive content. Data access is governed by existing Microsoft 365 permissions; if your underlying SharePoint, Teams, or OneDrive permissions are misconfigured, users might see more or less than intended through Copilot. Some advanced features, such as complex custom agents or integrations with line‑of‑business systems, require Copilot Studio and may incur additional consumption charges, and not all languages, regions, or legacy Microsoft 365 plans are fully supported.

Model / Technology

Microsoft orchestration over latest OpenAI GPT-series models plus Microsoft proprietary models

Commercial use

For business and enterprise licenses (such as Copilot for Microsoft 365 and Copilot Studio), Microsoft permits commercial use of outputs under the Microsoft Product Terms, with content ownership retained by the customer and standard enterprise data handling, security, and compliance. Free consumer Copilot and Copilot Pro also allow users to use outputs for personal and most commercial purposes subject to Microsoft Services Agreement and content policies, though organizations typically rely on enterprise licensing for formal commercial workflows. Some specialized Copilot products (for example, GitHub Copilot or Copilot for Security) have their own terms governing acceptable use, data handling, and liability.

Training data

Microsoft states that Copilot uses large language models trained on a mixture of licensed data, data created by human trainers, and publicly available content, combined with proprietary signals from Microsoft Graph and Bing for grounding. For Copilot for Microsoft 365, customer content is used at inference time for grounding but, by default, is not used to retrain foundation models; data is handled according to Microsoft’s enterprise commitments for privacy, security, and compliance. Broader GPT‑series models used under license from OpenAI have been trained on large‑scale internet text and other corpora, which has raised general industry debates about copyright and fair use, though Microsoft and OpenAI assert they comply with applicable law and offer certain indemnities to commercial customers.